Diplomas/certificates are ordered after you have been cleared by your college/school. Clearance submissions begin on or around the conferral date for the semester and can continue for several weeks. After your degree/certificate has been awarded, Graduation Services will order your diploma.  Diploma/certificate delivery is typically 4-6 weeks if mailed within the US, or 6-8 weeks for international mailing. Please be aware that this delivery timeline is an estimate; after we place the order, the actual arrival date is dependent on the postal service.  Also note that clearances are accepted on a rolling basis, so you may not receive your document at the same time as your classmates. In addition, if you are receiving more than one diploma or certificate they may arrive separately. You should also check GWeb to see if you have any holds. A diploma will not be mailed if there is a financial hold on your account.

If you have not received your diploma 8-12 weeks after your graduation date, please review your unofficial transcript on GWeb to see if your degree was conferred. If conferred, you must contact Graduation Services at (202) 242-6843 or [email protected] within 6 months that you have not received your diploma. After that time period, you will be charged the $50.00 diploma replacement fee. If your degree was not conferred, please contact your Dean’s Office.

Alumni who wish to obtain a replacement copy of their diploma must submit the Diploma Replacement form with appropriate payment. Please note that the Office of the Registrar does not keep copies of diplomas on file; there is a 4-6 week turnaround for replacement diplomas to be mailed from the printing company.

Address Changes/Returned Diplomas

If your diploma mailing address changes after you apply for graduation, you must notify Graduation Services at [email protected] prior to order. Please note that the USPS will not forward diplomas/certificates to a new address, so you will need to notify Graduation Services directly. 

If your diploma is mailed to the address of record and the diploma is either returned or lost, there will be an additional fee of $25.00 to re-send (additional fees may apply for international mailing), and/or $50.00 to replace your diploma.

Diploma Name Changes

If your diploma/certificate name changes after you apply for graduation, you must notify Graduation Services at [email protected] prior to the posted deadlines to avoid fees for replacements. 
If your requested diploma/certificate name differs from the Banner name of record, you will need to complete the name change process. A “name change” may refer to a formal legal name change, or updating the existing name of record to include a middle name or initial, capitalization, adding an accent or punctuation, etc. Complete the Request for Name/SSN/DOB Update form
Name changes can be made after the posted deadlines, however, additional fees and processing time will apply for replacement diplomas/certificates.