Contact Us

Phone & E-mail

You can get answers to Registrar related questions from the Student Financial and Registration Services team. They can be reached by phone at 202-994-4900 from 9:00 am - 5:00 pm Monday, Tuesday, Thursday, and Friday and 10:00 AM - 5:00 PM on Wednesdays. For questions regarding transcripts, Credentials Solutions customer service department offers phone support between 8 a.m.-9 p.m. (EST/EDT), Mondays through Thursdays, and between 8 a.m.-7 p.m. (EST/EDT) on Fridays. Credentials can be reached at 847-716-3005.

E-mail inquiries can be directed to [email protected] or you may complete our webform. Please include your GW ID # in your communication.


Units of the office Fax number Services

Registration & Academic Records,
Student Information Services, Consortium, Graduation Services



Address Changes, Complete Withdrawal, Confidentiality Flag, Consortium, Student Consent, Third-Party Pick-Up Consent,
Certification and Transcript Requests; Name/SSN/DOB Changes, Room Reservation Payments; Diploma Replacement
University Registrar,
Academic Scheduling,
Degree Audit
Graduate Final Exam Requests, Classroom Technology Requests, Final Exam Scheduling Changes

In-person Services

Office of the Registrar business is conducted in-person at the Student Services Hub, located on the Ground Floor of the University Student Center at 800 21st St NW. In-person services are also available in Suite 390 in Enterprise Hall on the Virginia Science & Technology Campus.