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Phone & E-mail

Telephone assistance is available by calling 202-994-4900. For questions regarding transcripts, Credentials Solutions customer service department offers phone support between 8 a.m.-9 p.m. (EST/EDT), Mondays through Thursdays, and between 8 a.m.-7 p.m. (EST/EDT) on Fridays. Credentials can be reached at 847-716-3005.

E-mail inquiries can be directed to [email protected] or you may complete our webform. 

Fax

Units of the office Fax number Services
University Registrar,
Academic Scheduling,
Degree Audit		 202-994-4448 Graduate Final Exam Requests, Classroom Technology Requests, Final Exam Scheduling Changes
Consortium,
Registration & Academic Records		 202-994-3445 Address Changes, Complete Withdrawal, Confidentiality Flag, Consortium, Student Consent, Third-Party Pick-Up Consent
Graduation & Mount Vernon Student Services 202-994-0282 Diploma Replacement
Student Information Services 202-994-0282 Certification and Transcript Requests; Name/SSN/DOB Changes, Room Reservation Payments


In-person Services

Office of the Registrar business is conducted in-person in Colonial Central, located on the Ground Floor of the Marvin Center at 800 21st St NW. In-person services are also available in Suite 113 in the Academic Building on the Mount Vernon Campus and in Suite 390 in Enterprise Hall on the Virginia Science & Technology Campus.