Graduation FAQs

How do I know if my degree/certificate was awarded?

Review your unofficial transcripts on GWeb to see if your degree/certificate shows an "Awarded" date. If not, check to see if your DegreeMAP (through GWeb) shows completion of requirements at 100% and contact your advisor or your College/School advising office to check on the status of your clearance. If all of your grades are not posted, please check with your instructor(s).

My degree/certificate was awarded, but I have not received my diploma/certificate. 

It can take several weeks for each college/school to finish clearing students for graduation after grades have been submitted. Once your degree is conferred, Graduation Services will order your diploma, which can take an additional 6-8 weeks for delivery.
 
If you have not received your diploma/certificate by the described timeline, check your GWU email to see if you’ve received a message from [email protected] requesting additional information. You should also check GWeb for any holds that need to be resolved. A diploma will not be mailed if there is a financial hold on your account.
 
If you have no holds, have confirmed that your degree/certificate was awarded, and have not received the document by the timeline described above, you must notify the Office of the Registrar at [email protected] within 6 months of the order date. After 6 months you will be charged a $50.00 replacement fee.  

How do I verify degree/certificate completion?

After your degree/certificate has been awarded, you can get official verification of completion through a Transcript or Certification request. If your degree/certificate is still pending, you can request certification of anticipated graduation, but it will not be posted on your transcript until awarding.
 
Employers or other third-parties can request verification through the National Student Clearinghouse

How do I get a replacement or duplicate diploma/certificate?

Alumni who wish to obtain a replacement or duplicate copy of their diploma or certificate must submit the Diploma Replacement form with appropriate payment. Please note that the Office of the Registrar does not keep copies of diplomas/certificates on file, so there is a 4-6 week turnaround for replacements to be mailed from the printing company. 

Where can I find information about the Commencement ceremonies, regalia, tickets, etc.?

Please check the Commencement website for questions related to ceremony logistics, or check with your school’s advising or Dean’s Office. Graduation Services deals primarily with academic clearance and diplomas and does not manage information regarding event details.

How do I change how my name appears on my diploma/certificate?

If your diploma/certificate name changes after you apply for graduation, you must notify the Office of the Registrar at [email protected] prior to the posted deadlines to avoid fees for replacements. 
 
If your requested diploma/certificate name differs from the Banner name of record, you will need to complete the name change process. A “name change” may refer to a formal legal name change, or updating the existing name of record to include a middle name or initial, capitalization, adding an accent or punctuation, etc. Complete the Request for Name/SSN/DOB Update form
 
Name changes can be made after the posted deadlines, however, additional fees and processing time will apply for replacement diplomas/certificates. 

How do I change my diploma address?

If your diploma mailing address changes after you apply for graduation, you must notify the Office of the Registrar at [email protected] prior to order. Please note that the USPS will not forward diplomas/certificates to a new address, so you will need to notify Graduation Services directly. 

If your diploma is mailed to the address of record and the diploma is returned there will be a fee of $25 for re-mailing or if loast, $50 for replacement (additional fees may apply for international mailing).