Diplomas and Certificates

Diplomas and certificates are ordered by Graduation Services after they have been awarded, but first they must be cleared by your college/school. Clearance submissions begin on or around the conferral date for the semester and can continue for several weeks. Diploma/certificate delivery is typically 6-8 weeks after awarding if mailed within the US, or 8-10 weeks for international mailing. Please be aware that this delivery timeline is an estimate.

After we place the order, the actual arrival date is dependent on the postal service. Also note that clearances are accepted on a rolling basis, so you may not receive your document at the same time as your classmates. In addition, if you are receiving more than one diploma or certificate they may arrive separately. Be sure to check GWeb to see if you have any holds. A diploma/certificate will not be mailed if there is a financial hold on your account.

If you have not received your diploma or certificate within this timeline, please review your unofficial transcript on GWeb to see if your degree or certificate was awarded (conferred). If awarded, you must contact the Office of the Registrar at [email protected] within 6 months. After that time period, you will be charged the $50.00 replacement fee. If your degree or certificate is not awarded, please contact your Dean’s Office.

Alumni who wish to obtain a replacement or duplicate copy of their diploma must submit the Diploma Replacement form with appropriate payment. Please note that the Office of the Registrar does not keep copies of diplomas on file. Replacement diplomas/certificates are ordered on or around the 15th of each month and there is a 4-6 week turnaround for them to be received from the printing company.

Address Changes/Returned Diplomas

If your diploma mailing address changes after you apply for graduation, you must notify the Office of the Registrar at [email protected] prior to order. Please note that the USPS will not forward diplomas or certificates to a new address, so you will need to notify Graduation Services directly. 

If your diploma is mailed to the address of record and the diploma is returned there will be a fee of $25.00 for re-mailing (additional fees may apply for international mailing), or $50.00 to replace a lost diploma.

Diploma/Certificate Name Changes

If you would like to change the way your name appears on your diploma/certificate after you apply for graduation, you must notify the Office of the Registrar at [email protected] prior to the posted deadlines to avoid fees for replacements. 
 
If your requested diploma/certificate name differs from the Banner name of record, you will need to complete the name change process via the Name/SSN/DOB Update form. A “name change” may refer to a formal legal name change, or updating the existing name of record to include a middle name or initial, capitalization, adding an accent or punctuation, etc.  
 
Name changes can be made after the posted deadlines, however, additional fees and processing time will apply for replacements.